Job Descriptions
- Assist with customers on MDWs (Migrant Domestic Workers) hiring inquiries and handle after-sales issues, including service recovery as needed.
- Facilitate the selection & interview of MDWs.
- Perform administrative and training duties in connection with the placement of MDWs.
- Ensure that all the necessary documents are processed with the MOM.
- To perform other job related and ad hoc duties as assigned.
Job Requirements
- Certificate of Employment Intermediaries (CEI) is required for this role.
- Strong communication and interpersonal skills.
- Proficiency in both English and Mandarin is necessary to effectively communicate with customers who speak these languages.
- Previous experience in a customer-facing role or in the service industry is a plus.
- Able to work on weekends and public holidays, with days off according to the duty roster.
Remuneration
- Basic Salary $2,500 - $3,000 (subject to experience and CEI) + Commission
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