Senior Business Analyst
Job Summary
Sitting within a team of business analyst / product owner in Reserve Management department, you will be responsible for managing the trading system as well as applications and processes related to portfolio management and execution.
Besides working on enhancements and/or implementation projects, you will also be involved in the monitoring, analysing and troubleshooting of front-office processes to ensure their smooth functioning. This includes liaising with the in-house IT department, external service providers as well as other business departments with our clients, who are involved in the trade lifecycle.
Key Responsibilities
• Work closely with portfolio managers to understand their business requirements, and translating these business requirements to technical requirements, and vice versa
• Design, test and implement processes/tools/systems in partnership with in-house IT, risk, and finance teams as well as external software vendors and service providers to support the front-office investment workflow
• Develop and write test plans for system, process and product upgrades, as well as participate in the User Acceptance Testing (UAT)
• Develop and maintain user guides and documentations relating to processes/tools/systems implemented for front-office investment workflow
• Plan and work with multiple departments with our client – on implementing road maps of desired front-office workflow, including feature development and upgrades
• Ensure front-office processes and procedures meet internal standards for data integrity, security and auditability
• Monitor, analyse and troubleshoot front-office processes to ensure their smooth functioning. This includes liaising with the in-house IT department as well as external service provider in the troubleshooting and resolution of production issue
• Manage project implementations with vendors and service providers, covering procurement and related administrative issues
• Oversee change management to facilitate new product and/or system adoption, including possible re-engineering of workflow and processes.
Requirements
• At least 5-10 years relevant working experience, including business analysis/product management of system used in similar functions, in asset management domain
• Strong sense of ownership and growth mindset
• Strong analytical skills and critical thinking with good problem-solving skills
• Good understanding of user-centric principles and/or service design
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Experience working in cross-functional groups, representing views of different stakeholders and influencing teams towards achieving shared goal
• Ability to manage a number of projects at the same time, with varying technical requirements, level of stakeholder engagement and completion timeline
• Ability to adapt to changing business requirements due to unforeseen restrictions / constraints in the existing system.
• Experience in developing test plan and managing testing for project implementation / enhancements
