1. The contact point for users and work with Functional BA to identify the root cause and provide solutions.
2. To perform analysis of production defects / findings to identify root cause.
3. To identify and propose workarounds and solutions for production issues.
4. To analyse the requirements and identify the technical solutions for Avaloq functional changes.
5. To prepare the FSD and TSD, where applicable.
6. To walk through the solutions with users to confirm that they are as per the requirements.
7. To perform parameterization, unit testing and SIT, where applicable.
8. To understand the various batch jobs, purposes and the underlying functionalities.
9. To provide Avaloq technical solutions for issues relating to performance of the system.
10. To perform audit of codes delivered by the other team members or vendor resources.
11. In-charge of support of the newly delivered Avaloq Web Banking and developments required by business consumption for Avaloq Web Banking (CAPI/AMI/Micro services).