Job Description:
Manage order processing and ensure high customer satisfaction by handling
orders, inquiries, and maintaining exceptional service.
Manage order processing and ensure high customer satisfaction by handling
orders, inquiries, and maintaining exceptional service.
Key Responsibilities:
• Serve as the primary contact for customer inquiries.
• Process and manage customer purchase orders, stock returns, and liaise with stakeholders for smooth delivery and fulfilments.
• Generate packing lists, monitor account credits, and maintain customer account details.
• Manage credit/debit transactions and handle ad-hoc tasks as needed.
Job Requirements:
• 1-2 years of relevant experience.
• Diploma in Business Admin/Marketing or related field. Ability to work independently and under pressure with strong organizational skills.
• Proficiency in English (Mandarin preferred), strong communication skills, and familiarity with Microsoft Office and SAP/Navision.
Additional Responsibilities:
• Resolve customer complaints and improve service procedures.
• Provide feedback to management to enhance products and services.
Benefits:
• Team Sales Target Incentive
• 14 days of Annual Leave.
• Group Medical & Hospitalization Insurance.
• AWS and Variable Bonus
Working location: Pandan Loop
Working days/timing: Monday to Friday (8.30am to 5.30pm) and Alternate Saturday (8.30am to 12.30pm)
Salary: Up till $2700 basic + $200 monthly incentives + Variable Bonus + AWS
Please indicate the below information in your resume:
- Current & Expected salary
- Reason(s) for leaving
- Availability to commence work
We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.
