Medical Reports
Executive Assistant/ Senior Executive Assistant will provide operational support in implementing work processes in Medical Report section. The Staff is expected to work independently as well as a team member to fulfil the required tasks within the given time frame.
Job Description
Provide operational support in the assigned MRO function.
- Ensure all medical reports and records are managed under strictest confidentiality and security.
- The Staff is expected to be proficient in the use of electronic systems and Microsoft Office applications (e.g., Excel, Word) to support daily operational functions of MRO.
- The Staff is expected to assist and provide advice to both internal and external parties with regards to medical records related processes.
- Register and process medical report requests, including walk-in request and payment.
- Follow-up with doctors on incomplete medical report requests.
- Execute administrative duties pertaining to all medical report requests.
- Manage and resolve urgent and/or difficult cases to ensure that medical reports reach requestor within the stipulated timeline.
- Retrieve medical records to facilitate report writing and/or records duplication requests from law firms and government agencies.
- Handle any ad-hoc tasks assigned by Executive/Manager
- Plan and manage job/task assignment.
- Conduct quality check on medical report before release
- Assist in the preparation of statistics such as monthly performance report.
- Any other tasks as and when assigned
Assist in data collection.
- Assist the supervisor in compiling the daily volume of the given job task accurately and in a timely manner.
Active participation in improvement projects.
- Participate actively in improvement projects by providing solutions and to put in effort as required by the supervisor to implement the improvements.
Job Requirements
- Minimum GCE “A” level or Diploma.
- Attention to details and organizational skills.
- Proficient in the use of Microsoft Office like Excel and Word to assist in the management of the department’s data.
- Preferably 1 year of working experience in healthcare or service industry.
- Experience in hospital operations will be advantageous.
- Ability to prioritize and work efficiently in a fast-paced environment.
- Good communication, interpersonal skills.
- Positive working attitude, team player and willing to learn.
- Service oriented and customer focused.
Interested applicants, please feel free to reach out to us at my email address [email protected]
EA Reg No.: R1436439 | EA Licence: 17C8713
