Job Description
- Position: Customer Service Executive
- Well Established Indonesian Palm Oil & Oleochemical MNC
- 5 Days Work Week (9:00am – 6:00pm)
- Salary (commensurate with experience): Up to $4,000 + AWS + Performance Bonus (Averaging 3 to 4 Months)
- Working Location: Pasir Panjang
- Medical & Dental Insurance Provided
- Duration: Permanent
- Industry: Oleochemicals & Palm Oil
Main Responsibilities:
- Work closely with cross-functional team on executing the sales.
- Communicate pro-actively with customers on execution details such as shipment period, payment etc.
- Prioritise daily tasks and follow up on problem resolution that ensures customer satisfaction.
- Interact with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
- Investigate and resolve regular/ad-hoc requests or complaints.
- Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
- Participate in process improvement program as directed by the Team Leader or Supply Chain team.
- Understand and incorporate GMP+ B3 and Roundtable on Sustainable Palm Oil’s standards into daily tasks.
Requirements:
- Minimum bachelor’s degree in any field, preferably in logistics/supply chain management.
- Have a minimum of 2 years of relevant experience.
- Must be proficient in SAP modules.
Email to: [email protected] for more information.
***We do not charge our candidates any referral fee nor bind them with any contract. ***
Eugenie Cheah
Consulting Manager
Reg no.: R24122293
EA No: 20C0257
