- Perform a wide range of spa treatments including massages, facials, body scrubs, wraps, and other various spa services.
- Greet clients in a friendly and professional manner, ensuring their comfort and well-being throughout their spa experience.
- Consult with clients to assess their needs, preferences, and any specific concerns or medical conditions to tailor treatments accordingly.
- Provide detailed explanations of treatments, products, and services offered to clients, addressing any questions or concerns they may have.
- Prepare treatment rooms with the necessary equipment, ensuring cleanliness and adherence to health and safety standards.
- Administer spa treatments with skill and expertise, utilizing various techniques, products, and equipment to achieve optimal results.
- Maintain accurate and updated client records, including treatment notes, medical history, and any post-treatment recommendations or instructions.
- Uphold a high level of sanitation and cleanliness throughout the spa, including equipment, linens, and treatment rooms.
- Keep abreast of industry trends, new techniques, and products, continuously expanding knowledge and skills through training and professional development opportunities.
- Assist in promoting spa services.
- Exceptional customer service and interpersonal skills, with the ability to create a welcoming and calming environment for clients.
- Proficient in a variety of massage techniques.
- Knowledge of various skincare treatments and products, with the ability to customize facials based on individual skin types and concerns.
- Excellent communication skills, to effectively communicate with clients, colleagues, and management.
- Strong attention to detail, ensuring accuracy in client records, treatment notes, and post-treatment recommendations.
- Ability to multitask and prioritize in a fast-paced environment, managing multiple client appointments and maintaining a smooth workflow.
- Professionalism and discretion, maintaining client confidentiality and privacy throughout treatments and interactions.
- Problem-solving skills, with the ability to adapt treatments to accommodate client preferences, concerns, or medical conditions.
- Strong knowledge of health and safety regulations, sanitation practices, and proper usage of spa equipment and products.
Required qualifications
- High school diploma or equivalent is required. Additional certifications or advanced training in massage therapy and skincare treatments are preferred.
- Proven experience as a Spa Therapist or in a similar role, demonstrating expertise in providing a wide range of spa treatments.
- Ability to work flexible hours, including evenings, weekends, and holidays, to accommodate client scheduling needs.
- Professional appearance and demeanor, with a neat and well-groomed appearance suitable for a spa environment.
- Exceptional customer service skills, with a focus on creating a positive and memorable experience for each client.
- Ability to work effectively both independently and as part of a team, collaborating with colleagues to ensure a smooth operation.
- A passion for wellness, self-care, and a genuine interest in helping others achieve relaxation, rejuvenation, and overall well-being.
