Roles And Responsibilities
- Attend meetings with building managers or owners as required
- Attend monthly meetings including Health & Safety committee meetings
- Build relationships with stakeholders
- Conduct performance reviews and regularly communicate performance expectations with the team
- Coordinate the cleaning operations in the company?s portfolio
- Develop good team work among the team in line with core values
- Develop ongoing client relationships
- Direct and monitor the cleaning operations in the company?s portfolio
- Establish and implement work quality that meets the evolving needs of clients
- Instruct and manage operations executives and site supervisors on cleaning operations
- Make regular visits to cleaning sites to monitor standards of cleanliness
- Manage budget and expenses according to budget guidelines set
- Monitor working time and overtime of staff
- Oversee the servicing and maintenance of cleaning equipment
- Plan and implement cleaning timetable, manpower and equipment utilisation
- Prepare operational reports including all accidents or incidents for management review
- Promote good reputation of the company
- Provide assistance as required for recruitment of both direct reports and team members
- Provide training to new staff
- Raise requests for purchases when necessary