Responsibilities
- Attend to escalations from internal and external stakeholders
- Attend to 24/7 NOC phone line and emails
- Perform network monitoring and fault management
- Manage network outage notifications to customers
- Assist with daily SOC (Security Operations Centre) and IT monitoring duties
- Coordination of operation activities
- Layer 1 (fibre optic) network analysis and troubleshooting.
- Manage and respond to facility and security alarms.
- Timely response to incidents/ breaches within Central Office
- Perform any other ad-hoc duties as per assigned by supervisors
Requirements
- NITEC or Diploma in any field.
- Able to perform 12 hours rotating shift duty.
- No experience needed as on-the-job training will be provided
- Positive mindset and attitude.
- Possess good communication skills
- Able to work in a buddy system-oriented environment
- Willingness to learn
Interested candidates who wish to apply for the advertised position, please click on
the APPLY button below to send in your resume or send to [email protected]
EA License: 13C6305
Reg. No.: R24122460
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.
