Job Info:
- Salary: Gross up to $6000 (Basic + Allowances + Incentives + AWS + VB)
- Working Hour: Retail Hours
- Location: Woodlands North
Job Scope:
Operations:
- Led a team of Senior Managers and Food court Managers to achieve sales targets and overall outlet performance
- Guided Senior Managers, Food court Managers, and F&B Supervisors to ensure smooth daily operations of food courts and coffee shops
- Provided leadership and set directions, ensuring the operation team adhered to company SOPs and operational workflows
- Maintained good working relationships with landlords, relevant authorities/agencies, and stall tenants
- Assisted inspectors from authorities such as NEA, SFA, and Civil Defense during inspections and follow-up actions
- Liaised with landlords on building matters, joint promotions, and events
- Marketed food stalls to tenants and ensured prompt rental collection from tenants
- Managed lease renewal agreements, negotiated terms, and followed up with stall tenants
- Sourced qualified tenants and food types to fill vacant stalls, ensuring all stalls were occupied
- Proposed activities based on market needs
- Took immediate and appropriate actions for debt recovery (e.g., stall rental) to minimize credit losses
- Handled daily sales settlements
- Collaborated with Business Development and Project teams to identify potential new business opportunities, sites, and oversee the build and renovation processes
- Ensured the financial and operational performance of designated food courts and coffee shops
- Worked with senior management and the financial team on outlet budgets
- Established overall business plans and provided regular performance, sales, and financial budget reports to senior management
- Provided solutions to improve the bottom line and outlet P&L.
- Maintained and improved established quality and service standards
- Developed employees by providing ongoing feedback and establishing performance expectations
- Conducted regular checks on hygiene, service standards, and product quality, providing feedback internally and to stall tenants
- Ensured stall selling prices were in accordance with agreements
- Assessed and evaluated stall tenant performance
- Supervised and guided stall tenants and cleaning contractors to achieve high service quality and housekeeping excellence
- Conducted weekly and monthly outlet meetings
- Ensured M&E works were completed according to schedule
Administration:
- Reviewed staff performance and provided recommendations on staff confirmation, promotion, and training to enhance work performance
- Handled disciplinary issues, grievances, disputes, and team tensions
- Managed termination procedures according to company guidelines
- Communicated company policies and procedures effectively to team members and stall tenants
- Accountable for outlet float money, petty cash, and daily sales collection
- Ensured stall tenants’ daily sales were accurately received and banked
- Submitted timely outlet reports
- Prepared and submitted monthly reports to Senior Management
- Ensured proper cost control on all expenses according to budget
- Took necessary actions against stall tenants and contractors for service, housekeeping, and agreement non-conformance
- Performed any other assigned tasks
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We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280
Chou Jia Hooi | EA Personnel No.: R23115147
