e-Commerce Coordinator

Mission

Support the sales team in managing e-commerce operations and in-store promotions to drive online sales and enhance brand presence.

Outcomes

1. Accurate Product Listings and Pricing: Ensure accurate and up-to-date product listings and pricing on online marketplaces (Shopify, Shopee, Carousell), including all relevant information and visually appealing presentation.
2. Timely Order Fulfilment: Coordinate with logistics to ensure 100% of online orders are delivered within the promised timeframe, minimizing delays and maximizing customer satisfaction.

Competencies

1. E-commerce Platform Proficiency: Familiarity with e-commerce platforms like Shopify, Shopee, and Carousell, with the ability to manage product listings, pricing, and navigate backend systems.
2. Communication Skills: Excellent written and verbal communication skills, enabling effective collaboration with the marketing team, clear communication with customers, and support for in-store promotions.
3. Attention to Detail: Meticulous and detail-oriented, ensuring accuracy in product listings, pricing, order fulfilment, and in-store promotional materials.
4. Problem-Solving: Proactive and resourceful in identifying and resolving issues related to online sales, order fulfilment, and in-store promotions.
5. Adaptability: Flexible and adaptable to changing priorities and tasks, willing to learn new skills and take on additional responsibilities to support e-commerce operations and in-store promotions