Job Responsibilities:
- Greet and assist walk-in customers at the service center
- Provide support and service for IT hardware, including PCs and laptops
- Update customers on the status of their service requests promptly
- Manage and track parts handling and movement accurately
- Diagnose and resolve hardware and software issues
- Install operating systems, firmware, and BIOS
- Manage and resolve assigned tickets, ensuring proper tracking
- Collaborate with team members to complete tasks and close them in a timely manner
- Participate in training sessions for new products
Requirements:
- Min NITEC in Electronics or related field
- Basic computer hardware knowledge
- Flexible and adaptable to change
- Good customer service mindset
- Strong interpersonal and communication skills
HOW TO APPLY:
Interested applicants, please click on “Apply Now” and provide the below details in your resume.
We regret only shortlisted candidates will be notified.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070
