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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   CMI/RAOP/CAOP/P - Support Analyst 2758
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CMI/RAOP/CAOP/P - Support Analyst 2758

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo

The Position

The department is responsible for development and maintenance of Risk and Finance applications used by worldwide users covering Market Risk, Counterparty Risk, Finance domain. The domain is currently expanding into back-office system.

In a challenging and multicultural environment, you will join a team to support Counterparty Risk Application.


Main Responsibilities

  • Provide level 1 and level 2 application support (technical and functional) to a portfolio of counterpart credit risk applications.
  • Analyze and manage incidents/problems/requests coming from users
  • Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
  • Supervise and monitor daily and monthly chains and handle user request by working
  • closely with project, infrastructure and production teams
  • Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
  • Handle some automation and development to improve support activity
  • Prepare and maintain support documentation
  • Maintain programmable code outlined in technical instructions and specifications for software applications.

Qualifications and Profile

Mandatory

  • Candidates should have 3+ years’ experience in application support in a large organization.
  • Exposure to Capital Markets applications
  • Exposure to Counterparty Credit Risk applications
  • Strong knowledge in Sybase, Unix, Shell scripting, Perl and Control-M
  • Good knowledge Microsoft Office
  • Good knowledge in Control-M
  • Knowledge in Financial products (Treasury, FX, Credit, IRD…) is an advantage
  • Careful observance of standards and processes
  • Excellent communication and interpersonal skills
  • Strong analytical or troubleshooting skills
  • Ability to work well under pressure
  • Autonomous, self-motivated and excellent team player
  • Strong perseverance and diligence towards attaining goals and effective time management
  • Self-starter and ambitious

Good to have

  • ITIL Experience
  • Exposure to Market Risk and Compliance domains is an advantage

Education Requirements

At least a Bachelor’s degree in any of these faculties:

  • Computer Science
  • Information Technology
  • Programming & Systems Analysis
  • Science (Computer Studies)

Shift Timings:

  • Shift is required as per standard

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

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