This position reports to the director. Wazup GI Agency Pte. Ltd. is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.
Individual to be involved in:
1. Manage and maintain existing client relationships
2. Oversee the issuance, renewal, and cancellation of insurance policies, ensuring accuracy and compliance with regulatory standards
3. Assist clients with the claims process, from filing to resolution, ensuring timely and fair settlements
4. Monitor account performance, including premium payments, policy adjustments, and commission tracking
5. Maintain accurate records of client interactions, policy details, and account activities. Prepare regular reports for management
6. Work closely with underwriters, claims adjusters, and internal teams to ensure seamless service delivery
Technical Skills and Competencies:
1. Excellent verbal and written communication skills for interacting with clients, colleagues, and stakeholders.
2. Strong focus on delivering high-quality customer service and resolving client issues effectively
3. Ability to analyze complex information, identify issues, and propose effective solutions
4. Strong organizational skills and ability to prioritize tasks to meet deadlines
5. Proactive in identifying problems and implementing practical solutions
6. Continuous learning and professional development
Duration: 6 Months programme
