At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
Shape your Career with Citi
Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.
This role is part of Wealth Operations Controls Team and be responsible for Risk and Controls for functional verticals of Lending, Onboarding and Client Reporting Wealth Ops in Asia. This role will report directly to the Head of Wealth Ops Risk & Control Asia North & South.
This role requires a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy.
Responsibilities:
- Work with the Wealth Ops cluster and management team to execute a robust risk control and governance framework for Wealth Ops in Asia (across functional verticals of Lending, Onboarding and Client Reporting). Enhance the focus on controls and governance related to Wealth Ops business to ensure that controls are keeping in pace with the evolving Business landscape.
- Accountable for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory in the functional vertical.
- Lead or support identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
- Help drive a strong control culture and ensuring permanent controls readiness through proactive risk management and issue self-identification.
- Support management in the review and challenge process, within the OPS Front line units, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
- Lead and support interface of Audits and Examinations in the vertical supported. Provide advisory and support to the Wealth Ops team on Internal Audit reviews and regulatory exams.
- Assess, with management, the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
- Support management on operational risk scenario analysis and stress testing for Operational Risk Capital requirements.
- Assist management in guiding and influencing standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
- Understand the overall processing risk landscape and assess / identify opportunities to limit manual processes and controls that is thoughtful, thorough, defensible and that mitigates material high risk / financial exposure.
- Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
- Drive and work with Management on governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- Minimum of 10 years’ relevant experience in working within internal audit, risk and control, compliance function.
- Hands on Operations experience in Wealth or 2nd or 3rd Line of Defense.
- Excellent oral and written communication skills, and in particular ability to assess and contribute to the content of key risk and control reporting.
- Good understanding of Wealth systems
Education:
- Bachelor's/University degree, Master's degree preferred.
