Job Title: Customer Experience Officer
Location: 228241
Job Type: Full-Time
Working hours: Monday-Friday
Salary: $2500 & above
About Us:
Established by a group of visionaries, UniOracle Alliance (UOA) has reached the pinnacle of the financial services industry by nurturing talents from diverse backgrounds. With a strong commitment to integrity, we provide professional financial advice and deliver a first-class service experience to our esteemed clients and working partners.
We believe that a cohesive working environment is essential to a joyful lifestyle and the foundation of a great career. Dominated by a group of young, vibrant, and dynamic entrepreneurs, we at UOA work hard and play hard as we come together to Aspire, Adapt, and Achieve in this life-changing and rewarding pursuit.
The true value of our business is summarized simply in our UOA mission statement: "Betterment of Self through Betterment of Others." The emblems of our success reflect the number of lives we have touched and inspired.
Key Responsibilities:
Build and nurture strong relationships with existing customers.
Ensure every customer receives personalized service that consistently exceeds expectations.
Manage and coordinate the distribution of gifts and rewards to customers.
Continuously seek ways to enhance customer satisfaction and loyalty.
Qualifications:
Minimum Polytechnic Diploma Qualification.
Strong interpersonal and communication skills.
A customer-first mindset with a genuine passion for delivering outstanding service.
Ability to manage multiple tasks and prioritize effectively.
Previous experience in customer service or a related role is a plus.
Why Join Us?
Be part of a dynamic and supportive team.
Opportunities for growth and professional development.
Make a meaningful impact on our customers' experiences.
If you’re a people person who loves making others happy, we’d love to hear from you!
How to Apply:
Submit your CV to us now and join us in creating exceptional experiences every day!
Shortlisted candidates will be notified via WhatsApp text for interview arrangement.
