The key duties and responsibilities of the role include (but are not limited to):
- - Reporting to the Head of Core Network.
- - To support the design, planning, integration and operations for Simba’s 4G Mobile IMS network, Fixed network, DRA, MNP and FNP systems.
- - Operations, fault management, trouble shooting, configuration management and implementation
- - Responsible for maintenance activities
- - To maintain high availability of systems and services
- - To support the manager and engineer in the management of projects, new integrations, upgrades, acceptance testing etc
- - Support other functions of Core network department including Packet Core, VAS, and interconnects etc
- - Support the manager in documenting and maintaining IMDA Code of practices, Business Continuity Process and Telecommunication Cyber Security best practices.
- - To support network capacity expansion, software updates and upgrades
- - Support Marketing, Product in rolling out new consumer and corporate voice products
- - Support Finance in billing verification and dispute
- - Support IT in provisioning operations and troubleshooting
- - Support Customer Service in resolving all consumer and corporate complains
- - Perform any other functions as may be assigned by the company management from time to time to support business needs
The candidate should possess the below qualities to fulfil the needs of the role:
- - Diploma in Telecommunications, IT, Computer or Electrical Engineering.
- - 1-2 years of experience in IMS voice core network department (Planning, Operations and Maintenance) function. Fresh graduates are welcome.
- - Knowledge in IMS system, services, Voice network, MNP, FNP, MGW, MSS & HSS
- - Knowledge in VoLTE/IMS/RCS, interfaces, protocols, call routing, call tracing, fault analysis and trouble shooting
- - Excellent analytical, problem solving and decision-making skills with the ability to prioritize and manage multiple initiatives.
- - Excellent articulation, communication, presentation and interpersonal skills.
- - Strong sense of integrity, responsibility, and initiative
- - Sound knowledge in IREG roaming (voice and data)
