The key duties and responsibilities of the role include (but are not limited to):
- - Reporting to the Head of Core Network.
- - Responsible for the design, planning, integration and operations for Simba’s 4G Mobile IMS network, Fixed network, DRA, MNP and FNP systems.
- - Network design, architecture planning and roadmap evolution. Planning of applications, interfaces, and features
- - Design, Implement and manage IMS and various elements/VoLTE, DRA/DEA/Application servers, PCRF, and SMS etc
- - Operations, fault management, trouble shooting, configuration management and implementation
- - Responsible for maintenance activities
- - Performance management maintain high availability of systems and services
- - Propose enhancements to improve service quality and reliability
- - Managing the projects, new integrations, upgrades, acceptance testing etc
- - Support other functions of Core network department including Packet Core, VAS, and interconnects etc
- - Support the manager in documenting and maintaining IMDA Code of practices, Business Continuity Process and Telecommunication Cyber Security best practices.
- - Responsible for capacity expansion, software updates and upgrades
- - Responsible for the design, planning, integration and operations for Simba’s VoLTE roaming services
- - Responsible for the design, planning, integration and deployment on all voice related regulatory projects
- - Support Marketing, Product in rolling out new consumer and corporate voice products
- - Support Finance in billing verification and dispute
- - Support IT in provisioning operations and troubleshooting
- - Support Customer Service in resolving all consumer and corporate complains
- - Perform any other functions as may be assigned by the company management from time to time to support business needs
The candidate should possess the below qualities to fulfil the needs of the role:
- - Bachelor’s Degree in Telecommunications, IT, Computer or Electrical Engineering
- - 3-5 years of experience in IMS voice core network department (Planning, Operations and Maintenance) function.
- - Deep understanding in IMS system, services, Voice network, MNP, FNP, MGW, MSS & HSS
- - Deep understanding in VoLTE/IMS/RCS, interfaces, protocols, call routing, call tracing, fault analysis and trouble shooting
- - Excellent analytical, problem solving and decision-making skills with the ability to prioritize and manage multiple initiatives.
- - Excellent articulation, communication, presentation and interpersonal skills.
- - Knowledge in SDN/NFV/VNFi/MANO hardware & software functions.
- - Experience with maintenance tools and troubleshooting process
- - Strong sense of integrity, responsibility, and initiative
- - Sound knowledge in IREG roaming (voice and data)
