- Asset Management experience
- Service Desk agent experience
- 1st level troubleshooting
- Must have good experience in Systems Support/ IT support
- ITIL certification is must
- Good experience in Troubleshooting, Systems Support/ IT support
- Provide direct service for IT networks as well as customer service to users inside and outside the company.
- Maintain a work log of job tickets and maintenance tasks Forward daily inspections to prevent or solve system malfunctions