- Supervise day-to-day operations
- Oversee service standards, ensuring the tidiness and cleanliness of the beauty facilities and good working operation of all beauty equipment.
- Determine client requirements and proactively address any complaints or issues.
- Develop and implement operational policies and guidelines to promote efficiency and effectiveness.
- Ensure all shops follow the operating manual, targets, and update wherever required.
- Drive sales and customer satisfaction by creating a positive and productive work environment.
- Collaborate with the management team to set goals, plan and execute business strategies.
- Manage, train, and provide leadership to our dedicated team.
- Manager for SingPost and WestGate post available