Asst Service Engineer (Mechanical | Electrical | Mechatronics)

Glaston Singapore Pte. Ltd.

Leng Kee Road

SGD 3,000 - SGD 3,500

Job Highlights

· MNC

· Regional exposure & learning opportunities

· Training will be provided

· Travelling opportunities with good allowance

· Attractive staff/medical benefits

· Close-knitted “family like” working culture

Job Description

· Perform site acceptance tests, commissioning and start-up assistance for Insulating Glass machines.

· Interface with customers on after sales service, understand and help customers define their needs.

· Attend all maintenance related problems on site, trouble shoot and provide technical support to customers as well as resolve technical issues.

· Work closely with customers in fulfilment of repair schedule.

· Conduct trainings to enable users/customers in optimizing the product performance.

· Provide necessary inputs from field to engineering & factory for designing new products/refining existing products.

· Ensure full compliance with all validation issues concerning the product application, controls and documentation.

· Update customer complaints system & prepare monthly failure analysis report.

· Actively interact with customers to develop service business to achieve customer satisfaction.

· Project pursuit with engineering manager and sales teams towards achieving project goals.

· Collate and maintain project pursuit reports for management’s review and action plan.

· May require some handling of heavy equipment.

Job Requirements

· Applicants who require work pass need not apply. Singaporeans are welcome to apply.

· Diploma/ITE in Electrical/Mechanical/Mechatronic Engineering or equivalent

· Able to read technical drawing.

· Must possess working experience in technical servicing role

· Hands-on in servicing customers and able to work independently on job site

· At least 2-3 years’ service experience in similar industry

· Excellent communication & presentation skills

Independent with good planning and time management skills

· Customer oriented, pleasant disposition and good attitude

· Must be ready to support customer requirements with on call system

· Flexible and adaptable in site environment

· Ready and willing to travel for service trips in SEA region

· Energetic and highly motivated with the determination to learn.

· Candidate with Class 3 driving licence has an added advantage

· Able to communicate English & Mandarin (to support Chinese speaking customers from China/Taiwan)