Responsibilities:
- Provide 2nd level and up support for NOC and product team
- Provide Level 2 or 3 product and solution support
- Deployment of servers, workstations and network equipment (e.g. Microsoft Windows, Linux/UNIX Systems, Virtualization, Security and Application Management Solutions) network, endpoint and server solutions (eg, Network, Systems and Security Monitoring Systems, NGFW, IPS, IDS, SIEM, Routers, Network/Security Analysis Tools etc)
- Be Subject Matter Expert in assigned product categories
- Project manage deployment of IT solutions
- Presales Support for IT solutions
- Documentation
Requirements:Minimum a Diploma holder in IT
- Minimum a Diploma holder in IT
- Possesses at least 3 years related NOC, network/server/endpoint support experience
- Experience in IT infrastructure management tools
- An up-to-date knowledge and understanding of business and industry needs as well as the technical demands
- Recognition of the importance of customer focus and/or of serving the needs of the end user
- Excellent communication skills, particularly the ability to communicate with staff who are not technically trained
- The skill to take on a variety of tasks and pay attention to detail
- Analytical and problem-solving ability
- Team-working skills and the ability to feel comfortable working with different work teams, clients and groups of staff across an organization
- Organizational skills and the ability to prioritize your workload
- Microsoft, Cisco, ITIL, CISA, CISSP, CREST, CEH product, networking, virtualization, security solutions knowledge and professional certifications will be a plus
Training will be provided if deemed necessary
Company Overview:
Argentra was founded in 2001 with a core focus on Information Security. A key achievement was winning a contract to develop and implement a custom data security application for the Defence industry. Our commercial clients benefit from our experience in high security environments. Argentra’s technical experts also provide technical consultation and support to other system integrators who require our specialised technical skills.
At Argentra, we put our customer’s interest first by understanding your problems, suggesting the solutions that you need. We won’t sell you what you don’t need. As a specialist engineering company, we have years of experience in developing custom security software, security risk consulting. Large System Integrators, Software Principals and Distributors engage Argentra to support their projects because our of specialist skills. For certain skills in Information Security, we may be the only expert provider of the skill set in Singapore.
Argentra is certified and has expert skills in different brands of IT Security Solutions which enable us to give good advice and recommendations to our clients. Our practical real-world experience enables us to deliver difficult security projects on time and on budget. We have the practical real-world experience to provide our clients with expert advice
Interested and qualified applicants for the above position, please submit comprehensive resumes stating current & expected salary to:
Argentra Solutions Pte Ltd
Email: [email protected]
* Only short-listed candidates will be notified for interviews
* No phone calls regarding the positions will be entertained, please send in your applications via email/post
