· Business Operations Support:
o Perform day-to-day administrative tasks, such as data entry, record keeping, and document organization.
o Serve as a liaison between the office, warehouse, repair service center, and retail shops to ensure effective communication and efficient operations.
· Inventory Management:
o Maintain and update inventory records for mobile accessories and repair service parts.
o Coordinate stock replenishment and conduct regular stock checks to ensure accurate inventory levels.
· Customer Relations:
o Respond to inquiries from B2B mobile shops regarding our repair services and pricing.
o Handle customer inquiries on online platforms (e.g., Facebook, Carousell) concerning mobile repair services.
o Provide information, guidance, and support to clients in a professional and friendly manner.
· Marketing and Digital Presence:
o Update and maintain the company website, ensuring product listings, repair price lists, and relevant information are accurate and current.
o Manage and update posts on various social media platforms to engage with customers and promote our products and services.
o Maintain and regularly update product and repair price lists.
o Manage and update customer and membership databases to support targeted marketing campaigns.
