- Resource shall have good hands on experience on business analysis and current front ending with below capabilities.
- Conducting business User/Stakeholder workshops to elicit business requirements, understand the As-Is process and based on information gathered chart out the To-be process
- Well versed with requirements gathering and analysis, preparing business requirement and functional specification documents, test plan and test cases, UAT, end user training and coordination between onshore/ offshore teams and business users
- Resolve any conflict which might arise in understanding of what has been documented in all project related artefacts
- Coordinate with technology teams to plan out resourcing, deliverables and timelines
- Functional knowledge on MS Dynamics CRM / GIS will be good
- Experience between 6 to 10 years with good communication skills, client facing capabilities with learning attitude and coordination with offshore/Onshore and external teams.
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