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Jobs in Singapore   »   Jobs in Singapore   »   CUSTOMER SERVICE OFFICER|EAST|UP TO $2.2K|FULL TIME
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CUSTOMER SERVICE OFFICER|EAST|UP TO $2.2K|FULL TIME

The Hr Ecology Pte. Ltd.

Location: Nearest MRT @Tanah Merah


Working hours:

5 days work week (Mon to Sun)

Bowling: 9:00am to 6:15pm / 10:45am to 8:00pm / 1:45pm to 11:00pm / 4:00pm to 1:15am

Main Lobby: 8:00am to 5:15pm / 10:45am to 8:00pm


Salary: $1900 - $2200


Job scope (Bowling):

  • Manage the daily operations and upkeep of the facilities at the Bowling Centre.Operate the cashier counter, ensuring accurate reconciliation of daily transactions.
  • Foster positive relationships with Club members, guests, and the public through exceptional customer service.
  • Ensure that all bowling leagues and competitions adhere to the established game rules.
  • Maintain and update records for bowlers, including handicaps, league standings, competition results, and championship outcomes.
  • Assist the Supervisor in monitoring and managing stock, equipment, and stationery to ensure sufficient levels for daily operations.
  • Handle inquiries, bookings, organization, and billing for corporate events, and provide a monthly report.


Job Scope (Main lobby):

  • Manage phone calls and address inquiries regarding the Club’s facilities and events.
  • Process applications for Club programs and handle inquiries and bookings for facilities.
  • Perform cashiering tasks.
  • Provide membership services, including the collection of membership fees.
  • Execute administrative duties such as securely managing and documenting key issuance and handling other tasks assigned by the Head of Department.
  • Oversee the administration of lost and found items.
  • Record and manage incoming cheques.
  • Support tender processes by assisting with briefings, collecting and recording tender documents, and handling tender deposits.

Requirements:

  • Singaporean or Singapore PR
  • Minimum GCE ‘N’ level with 1 year experience in similar field
  • Must be prepared to work on weekends and public holidays
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