Product area
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Job description
We prioritize the user experience, promote developer success through consistency and trust, and make the mobile experience the safest it can be across Android, Play, and Chrome Web stores.
In this role, you will work with sensitive content or situations and may be exposed to graphic, controversial, and/or upsetting topics or content.
Qualifications
Job responsibilities
- Utilize policy knowledge and product expertise to implement and execute enforcement strategies.
- Demonstrate core process knowledge to improve workflows and operational work streams.
- Lead well-defined projects to resolve complicated abuse and harm fighting and mitigation problems, and build trusted user experiences, with iterative improvements to systems and processes.
- Develop and pursue solutions to challenges. Evolve operations to help us achieve critical business goals.
Minimum qualifications
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
Preferred qualifications
- Experience in content policy, anti-abuse, and reviewing online content.
- Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or scripting/programming language (e.g. Python).
- Ability to work well in a cross-functional team environment with a focus on knowledge sharing and collaboration.
- Excellent communication and presentation skills, with the ability to influence cross-functionally at various levels.
- Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
