Quantum is a proven global expert in Data Protection and Big Data management, providing specialized storage solutions for physical, virtual and cloud environments. From small businesses to major enterprises, more than 50,000 customers trust Quantum to help maximize the value of their data by protecting and preserving it over its entire lifecycle. With Quantum, customers can Be Certain they're able to adapt in a changing world—keeping more data longer, bridging from today to tomorrow, and reducing costs.
We are currently looking to expand our service delivery team in Singapore with additional Field Engineers. This is a customer-facing role that reports to our Head of Technical Services and will work as part of a team to provide installation and after-sales service of our storage systems. The ideal candidate will be a problem-solver capable of working independently with an eye for detail.
Job Responsibilities:
- Engage with customers for the deployment of our storage systems
- Troubleshooting and resolution of issues using remote tools and/or onsite service as required
- Accurate documentation of all activities
- Occasional travel to support regional deployments
Job Requirements:
- IT or Engineering Diploma/Degree holder
- Ability to learn quickly and adapt to changing requirements
- Ability to work independently
- Experience in field service & trouble-shooting of storage and data protection equipment would be advantageous
- Familiarity of Linux / Windows servers would be advantageous
- Good IT and communication skills
- Singaporean Citizen/PR
To find out more, do send your CV to : [email protected]
