Reporting to the Operations Manager, the incumbents will be responsible for the daily warehouse and administration operations. The main duties and responsibilities will be as follows:-
Supervise & lead a team of warehouse operators on receiving, pick & pack and cross-dock activities.
Supervise all movements of cargo in/out of the warehouse.
Liaise with customers via e-mail & telephone for all documentation and administration matters.
Ensure Key Performance Indexes are met for relevant activities of the account/s.
Follow up closely with customers on operations issues, discrepancies and damages.
Oversee all aspects of inventory control efforts and inventory personnel for the warehouse including daily cycle count and housekeeping of inventory.
Supervise and ensure export shipments/local orders, including documentation, are delivered accurately and on time.
Monitor warehouse productivity and drive cost control initiatives.
Identify areas of improvement and establish innovatively or adjust existing work procedures and practices
Responsible for the inspection and routine maintenance of associated machines and equipment.
Responsible for tracing and ensuring consumables are in safety inventories
Ensure general housekeeping & cleanliness.
Any other duties as assigned by the superior from time to time