As a member of our Credit Bureau Operation Team, the candidate will be tasked to fulfil services and processes related to the credit bureau day-to-day operations. One of the main key responsibilities is data management activities directly related to bureau compliance and data contributing members, as well as overseeing daily data loading activities.
The candidate is required to maintain liaison with local clients and stakeholders on their updated business needs. This includes effective communication and coordination with internal and external parties.
In addition, the candidate will need to provide general administrative support and assists in project management for delivery of credit bureau services to clients from proposal/tender, requirements gathering, development, testing/certification, and deployment.
We are looking for a self-driven, accountable, positive team-player with a can-do-attitude and relevant experience in Operations to succeed in this role. The ideal candidate could work in a dynamic and fast paced environment with the capability of overcoming complexities.
What you'll be doing
- Achieve operation efficiency target (e.g. data loading % etc.)
- Ensure timely and accurate loading of data submitted by members.
- Conduct sanity check after loading of data.
- Conduct regular checks on credit bureau members' access and credit check enquiries.
- Retain and safekeep all documentations for compliance / audit purpose.
- Preparation of documents for compliance reporting, regular credit bureau meeting and minutes taking.
- Prepare regular reports for Finance or internal stakeholders.
- Administration and operational role in managing credit bureau members profile, access, and billing.
- Serve over-the-counter report purchase request from members of public.
- Manage clients (credit bureau members and public), internal users and IT on data-related matters and address the matters or issues arising from them.
- Conduct User Acceptance Test and Post Assurance Test for system changes.
- Assume any report or task assigned that is relevant to business operations.
- Office-based to process high confidentiality data.
