- Liaise and interface with customers to understand and implement their requirements.
- To monitor for the following:
- IQC, IPQC & OQC processes to conform to quality requirements.
- Daily IQC, FQC output to meet production output & delivery demand.
- Disposition of non-conforming products.
- Perform daily, weekly & monthly QA reports.
- Analyze and trouble-shooting production quality issues.
- Handle customers’ complaint (CAR) with effective corrective actions and close 8D on time.
- Provide training to QC inspectors.
- Perform QC inspectors’ job assignment.
- Conduct regular line audit and drive for quality improvement.
- Conduct internal ISO audit and manage external customer audit.
