Responsibilities
- Manage season parking customer accounts and maintain an accurate and current customer database
- Effectively communicate with season parking customers via telephone, face-to-face and written communication
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
- Monitor and follow up on outstanding amounts & ensure payments are prompt
- Communicate and coordinate with internal departments at all levels
- Analyze statistics and compile accurate reports
Job Requirements
- Diploma in Business Administration/Marketing or equivalent
- Preferably with 2 Year(s) of relevant experience in related field is required for this position.
- Good team player with strong interpersonal and communication skills
- Computer literate with good communications and interpersonal skills
- Self-motivated, resourceful, meticulous and organized
- Possess initiative and a customer-oriented attitude
- Good interpersonal and communication skills
