Financial System Production (Application) Support works across entire Finance department to understand the business objectives, requirements and processes of the various Finance stakeholders and provide end-user maintenance of our Finance systems and related processes.
You will be part of managing financial information under the System Production Support organization structure.
The key responsibilities include:
Ensure timely and accurate service delivery in accordance with Service Level Agreement
Understand system set up implications due to changes in requirements or new products, and updates the necessary system configuration and procedure.
Review and ensure operational problems, issues and queries are resolved promptly and satisfactorily
Review and ensure SOPs are updated and comply with procedures
Identify areas of improvements for implementations
Gather requirements from stakeholders and work closely with IT and relevant stakeholders to support implementation including performing User Acceptance Testing
Job Requirements:
Degree in Accounting / Finance/ Business or its equivalent professional certificates
At least 1 - 2 years demonstrated experience in banking industry and conversant with current accounting policies and banking regulations
Have a good understanding of technology and operational needs of one or more of the following subject areas:
Financial accounting
Financial reporting
Performance management
Regulatory reporting related to Finance and Risk within a banking environment to support regulatory submission
Aptitude for system related work, good knowledge of project planning and implementation including requirement gathering, system testing and system end-user maintenance
Proven business analysis skills, including developing business / functional requirement, user test strategy and test scripts
Strong capability in process control and operational risk management
Familiarity with the Moody’s Risk Authority software for Basel Credit and/or Market Risk is a plus.
Experience in SQL, MS PowerPoint, Excel and Word
Strong skills on data analysis via tools such as OBIEE, Power BI or Qlik Sense
Experience or knowledge in Business Process Reengineering (BPR)
Experience and confidence in dealing with various levels of management
Proven team player with strong interpersonal skills, possesses drive, initiative and is a self-starter
Strong communication skills and superior attention to details
