Responsibilities:
Attend to all intakes of customers' cars for repairs and servicing
Vehicle intake and perform daily service sales of service products and upsell
Administer all documentation for costings, claims, and vehicle service history
Prepare job orders as to customers' needs
Ensure all customers' issues and complaints are resolved effectively and promptly
Be attentive to all customer’s needs and requests pertaining to the service of the vehicle
Job progress follow-up and recommendation of any additional jobs required when necessary.
Ready vehicle delivery and post-purchase follow up
Proactive high standard of customer service to maximize satisfaction
Any ad hoc duties as assigned by superior.
Qualifications:
Minimum GCE “N” level or Nitec in Automotive Trade.
Preferably 1 year of experience as a Service Advisor in the automotive industry or 5 years of experience as an automotive mechanic
Good oral and written communication skills.
Team player with initiative and a positive attitude toward learning.
Possess a pleasing personality and be able to attend to customers courteously.
If you are a self-driven individual with a passion for automobiles, we invite you to apply for this exciting opportunity. Please submit your resume along with a cover letter outlining your relevant experience.
