Job Description:
As a Retail & Workshop Experience Specialist, you will be the face of Soap Ministry, assisting customers with product selections, managing retail transactions, and guiding them through our fun and engaging soap-making workshops. You’ll provide excellent customer service, help with soap-making demonstrations, and ensure a welcoming and educational environment for all visitors.
Key Responsibilities:
- Greet and assist customers with product inquiries and purchases.
- Conduct hands-on soap-making workshops, providing guidance and expertise.
- Maintain a clean and organized retail and workshop space.
- Manage inventory and restock retail products as needed.
- Handle cash and digital transactions with accuracy and integrity.
- Share product knowledge and wellness insights to enhance the customer experience.
*Requirements:**
- Passion for natural skincare and hands-on activities.
- Service-oriented with strong communication skills.
- Ability to multitask efficiently in a fast-paced environment.
- Trustworthy and reliable with handling cash and customer information.
- Interest in a long-term position with growth opportunities.
- Prior retail or teaching experience is a plus but not required. ---
