Summary / Purpose of Position:
Provide technical support across the company.
Essential Duties & Responsibilities for this Position
· Setup, configure, maintain, and troubleshoot third party software packages to support trading and development.
· Setup and configuration of desktops, laptops, printers, phone systems, and cameras.
· Maintain existing office infrastructure and design, plan, and implement improvements based on evolving needs on the business.
· Select and liaise with vendors for various office related projects.
· Update and maintain hardware and software inventory.
· Able to provide support off hours or perform ad hoc duties as required
Qualifications, Skills and Knowledge Required
· Diploma in an IT related field.
· Minimum of 3 years’ experience as an IT support specialist.
· Ability to provide technical support and resolve queries in a timely manner.
· Strong network troubleshooting and tech support skills.
· Clear communication skills in English.
