Operations Manager to oversee the daily operations of our 3 shopping malls and B1 offices. The ideal candidate will have a strong background in mall management and a proven track record of success in leading and managing a team.
Key Responsibilities:
- Provide leadership and direction to the mall management team, ensuring the smooth functioning of all operations
- Develop and implement operational policies and procedures to ensure the efficient and effective management of the malls.
- Monitor and control operating expenses, develop and maintain budgets, and ensure compliance with financial and accounting policies and procedures.
- Prepare periodic mall performance report to the Management
- Coordinate operation programs, asset improvement work, tenants and operational support for the mall.
- Coordinate and work with the Marketing colleagues to execute the mall’s promotion and events
- Involve in building improvement / A&A / Fitting out / defect rectification works
- Monitor and manage the performance of contracts for compliance to the agreed service levels
- Plan and implement preventive maintenance works.
- Attending site inspections, supervising and liaising with contractors on maintenance and renovation works in the mall.
- Ensure the safety and security of the malls and implement emergency response protocols as needed.
- Coordinate with tenants in reinstatement/renovation works and ensuring they comply with specifications and building regulations
- Attend to tenants’ feedbacks and liaise with tenants to maintain good tenant-landlord relationship
- Perform any other task as assigned by immediate supervisor/ management.
Qualifications:
- Degree in Engineering (Electrical or Mechanical), Building or Facilities Management or equivalent.
- At least 5 years of experience in mall management or related field, with at least 10 years in a leadership role.
- Experience in property management or facility management in shopping mall or retail environment will be an added advantage.
- Exhibit strong leadership, people management and interpersonal skills.
- Able to work within tight timelines, resourceful and systematic in resolving problems.
To Apply, kindly click on the "APPLY NOW" button and job details. We regret that only shortlisted candidates will be notified.
AlwaysHired Pte Ltd (24C2293) | Tan Jun Xi (Jonathan) (R1440473)
