International Logistics and Freight Forwarding operators based in Singapore is looking for a candidate for an Operations assistant/customers care position open now.
Key Duties, Roles & Responsibilities:
Frontline Staffs to handle Customers' enquiries.
Job file creation and preparation of all documents for submission to customers and internal filing.
• Responsible for the nvoice creation and accountable / keep track of sub-contractor/ supplier’s bills (invoices) based on per job basis.
• Timely response to customers inquiries and requests for quotations and informations
• Perform data entry, job creation, billing, general administrative or other adhoc duties/tasks assigned within the operations department
• To assist Operations Department and Manager on special projects assigned and provide backup to other office team when necessary.
• To work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate.
• Education and Experience - GCE ‘N’ or ‘O’ Level
• Knowledge on Freight Forwarding and Logistics, will be added advantage.
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Able to converse in English
