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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Team Lead(Service desk operations)
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Team Lead(Service desk operations)

Avensys Consulting Pte. Ltd.

Avensys Consulting Pte. Ltd. company logo

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.


We are currently looking for Team Lead(Service desk operations) who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.


Must have requirements:

• Proficiency with Windows OS, Active Directory, corporate network and

common hardware/software troubleshooting for Windows laptops.

• Expertise in macOS, iOS device management and troubleshooting.

• Strong proficiency in Microsoft 365 applications and service, as well as

Microsoft Azure.

• Experience with endpoint protection solutions such as web proxy, remote

browser isolation and endpoint detection & response solutions

• Familiarity with meeting room video conferencing and AV solutions and

troubleshooting.

• Proficiency in using ESM tools such as ServiceNow.

e Experience • Prior experience in managing IT Service Desk daily operations and teams for

at least 3 years.



WHAT’S ON OFFER


You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.


To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.


CONSULTANT DETAILS:


Consultant Name : Anurag


Avensys Consulting Pte Ltd


EA Licence 12C5759



Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy


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