About the job
- To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
- Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
- Ensure that customers’ issues are handled efficiently and with empathy.
- Actively working towards fulfilling the four tasks of the store.
Your assignment
- My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
- I have the knowledge, confidence, and desire to make customer payment easy.
- I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
- My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
- I have the knowledge, confidence, and desire to make customer payment easy.
- I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
- I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
- I use the till to accurately register products and register payment from customers according to given routines.
- I ensure our store is a safe and secure environment at all times for visitors and colleagues.
- I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
- I use the till to accurately register products and register payment from customers according to given routines.
- I ensure our store is a safe and secure environment at all times for visitors and colleagues.
