Must have prior experience working in data centre operations in financial institutions.
Job description
1. Monitor and maintain critical data centre infrastructure, including power distribution systems (UPS, generators), HVAC systems, fire suppression systems and structured cabling systems.
2. Managed DC/Building landlord ensuring preventive maintenance on data centre infrastructure and systems are performed promptly.
3. Respond to alarms, troubleshoot issues, and ensure prompt resolution.
4. Liaise with DC/Building landlord to coordinate maintenance schedules, address building infrastructure issues, and ensure compliance with safety regulations.
5. Support off-office hours activities, including responding to emergency alarms, performing on-call duties, and coordinating with vendors for emergency repairs.
6. Ensure strict adherence to data centre physical security procedures.
7. Follow documented incident response procedures, track incidents to closure, and communicate with stakeholders.
8. Generate reports to management, including monthly performance reports, incident summaries, root cause analyses, and status reports on ongoing projects.
Requirements
1. Minimum 5 years of experience in data centre facility management.
2. Experience working in a high-pressured environment with 24x7 on-call responsibilities
3. Strong knowledge of electrical, mechanical and fire suppression systems in data centres.
4. Knowledge of structured cabling system and rack-and-stack will be advantage
5. Strong understanding of incident, problem and change management procedures based on ITIL best practices
6. Proficiency in troubleshooting and problem-solving.
7. Excellent communication and interpersonal skills.
8. Must have prior experience working in data centre operations in financial institutions.
“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.
