Job Summary
You are responsible for developing and delivering mid- to long-term business strategy that aligns with COMO Shambhala principles. You will lead, develop and innovate to ensure COMO Shambhala as a global brand achieve revenue target and profitability across all wellness & spa centers. This role will require you to understand the marketing changes and capable of navigating the business through these changes to remain current. You will build and lead a high performaing organization that fosters COMO Group culture and values.
Who will be successful in this role
A visionary leader who shares the COMO Group values: passion, creativity, style and has a genuine interest in bringing these values to life in our workplace. Capable of developing long-term strategy understanding the industry trends globally and locally. You will have strong strategic thinking and drive for results having the agility to be hands-on to implement and execute where needed. High competency in stakeholder management and communication will be required for this role to effectively perform which engages with wide range of Functions and Departments.
Job Responsibilities
· Drive COMO Shambhala business across all wellness & spa centers globally ensuring consistency in brand principles, values and customer experience.
· Develop and implement mid- to long-term business strategy that delivers aligned business goals
· Responsible for accurate and profitable P&L.
· Assess effectiveness of current wellness and spa products and services and innovate new business opportunties.
· Identify new business opportunities to capitalise and branding
· Assess and explore new business development opportunites to realise COMO Shambhala brand vision.
· Ensure all aspects of the business is in compliance with all policies, procedures, regulations and standards.
· Ensure Brand vision and voice reaches our consumers and is delivered through their experiences.
· Seek and collaborate with other BUs to amplify customer experience.
· Responsible for coaching and developing teams to build high performing and effective organization
· Responsible for talent development and employee engagement level.
