Job Description:
We are seeking a skilled Amazon Cloud Platform Operations Engineer to manage and maintain cloud application solutions deployed by the client. In this role, you will ensure that the applications, including Amazon Connect, ServiceNow, and Service Analytics, are optimized, patched, and secure according to the client's security policies. You will collaborate with various teams to troubleshoot and resolve issues while ensuring compliance with SLAs and KPIs.
Responsibilities:
• Maintain and patch cloud application solutions implemented by the client.
• Work closely with application teams (Amazon Connect, ServiceNow, Service Analytics) to ensure optimal performance and security.
• Apply the latest patches to resolve CVEs in compliance with client security policy requirements.
• Troubleshoot and investigate reported issues, ensuring timely resolution within client SLAs and KPIs.
Requirements:
• AWS certification and strong familiarity with AWS cloud services.
• Solid understanding of patching processes and cloud infrastructure.
• Enthusiastic and eager to learn new cloud technologies and skills.
This is on an initial 1-year contract role.
