Cloud Infrastructure Engineer supports cloud infrastructure and on-premise infrastructure projects,
operations and maintenance. The engineer needs to ensure schedules are in progress, requirements
and scope meet and the project executes within management-defined guidelines. The role also
includes communication and engagement with various stakeholders within the specific domain.
Accountabilities:
- Lead or involve in projects as assigned
- Responsible for the IT infrastructure maintenance, project management and operations support
- New Technology assessment, installation, setup, and testing. Make and recommend system proposal and IT security for decision-making
- Support on IT Budget Planning
- Involve in IT roadmap and strategy planning by understanding implemented products technology’s lifecycle and roadmap
- Lead and drive existing core system technical refresh planning and execution
- Provides regular updates and reporting on a timely and accurate fashion
- Assist superior in establishing, maintaining, and enforcing IT procedure and policy governance
- Plan, lead, and direct fellow IT Engineer’s efforts towards assigned tasks and goals
- Remediate and rectify escalated issues or problems quickly and efficiently
- Implement and manage Windows-based infrastructure and associated technologies.
- Monitor and maintain the health, performance, and security of Windows servers and systems.
- Administer Active Directory, Group Policy, DNS, DHCP, and related services.
- Configure and troubleshoot Hypervisor Nutanix virtualization platforms (e.g., VMware, Hyper-V).
- Provisioning and de-provisioning Public Cloud Services (AWS / Azure).
- Deploying, managing, and operating Public Cloud environments
- Identifying appropriate use of Public Cloud operational best practices
- Estimating Public Cloud costs and identifying operational cost control mechanisms
- Maintain technical documentation (ensure up to date info)
- Support data/service migration projects
- Manage Public Cloud infrastructure changes through change request process & provide status reports to the relevant parties.
- Manage Enterprise Backup like Netbackup and Veeam
- Install, configure, and manage Windows servers and services, including IIS, SQL Server, System Centers, etc.
- Collaborate with cross-functional teams to implement and support enterprise-wide solutions.
- Perform routine system and application updates, patches, and upgrades.
- Develop and maintain documentation related to system configurations, processes, and procedures.
- Provide level 2 and level 3 support for Windows-related issues.
- Participate in on-call rotation for after-hours support as needed.
Requirement:
- Minimum 5 years experience in the relevant field.
- Strong knowledge in Cloud and IT infrastructure (i.e. Software defined infrastructure and virtualization)
- Deep and thorough knowledge of Azure platform is a must.
- Deep and thorough knowledge in virtualization platforms – Hyper-V and VMware.
- Experience with enterprise backup like Veritas NetBackup, Veeam Backup
- Experience with enterprise SAN like Nutanix
- Strong knowledge in Active Directory, Active Directory Federation Services (ADFS), SAML, web Single Sign-on (SSO),
- DNS, TCP/IP Networking.
- Experience in ServiceNow management
- Experienced in Project Management deploying mid-size to enterprise cloud infrastructure projects
- At least in Diploma IT or Computer Science or equivalent.
