COMPANY DESCRIPTION
A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.
A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.
MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.
RESPONSIBILITIES
- Investigate and negotiate settlement of claims within the Property & Casualty section
- Respond to correspondence and provide efficient phone service to clients
- Instruct support staff on reserve provision and registration requirements and verify data entries for files setup
- Review claim files including monitoring of recoveries, setting of reserves, clients and intermediaries management, assignment of solicitors, surveyors and adjusters as necessary
- Provide a technical reference point for queries
- Approve claims payment
- Train and assist junior staff
- Assist superior on big claims handling
- Undertake any other duties as may be assigned
- Tertiary education
- Relevant qualifications in general insurance
- Claims handling experience in Property & Casualty business
- Claims technical know-how
- Technical knowledge of underwriting including reinsurance
- Experience in Liability and Property claims
- Experience in handling of financial losses & cyber claims would be an advantage
- Communication and negotiation skills
