Job Responsibilities
- Supervise and schedule food and beverage staff
- Ensure customer satisfaction
- Resolve customer complaints, as well as internal conflict amongst staff
- Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table
- Operate Point of Sales (POS) when managing orders
Job Requirements
- 3 years of experience working in Hotel / in F&B industry
- Good interpersonal skills
- Able to react and respond to customer needs promptly
- Able to work on weekends or public holiday
- A secondary school or diploma inf F&B service is required
- Excellent customer service skills
- Good communication skills
- Leadership skills
- A team player, able to motivate staff
- Food hygiene / food safe knowledge
