As a Data Scientist within the team, you'll play a pivotal role through data-driven insights. You'll be responsible for analyzing user interactions, optimizing chatbot performance, and developing advanced functionalities to enhance user experience.
Responsibilities:
Model Development:
● Develop and refine machine learning models to improve chatbot performance in tasks such as intent classification, dialogue management, and sentiment analysis.
● Experiment with different models and algorithms to achieve optimal results.
● Collaborate with engineers to integrate models into the VICA platform.
Data Analysis:
● Conduct in-depth analysis of VICA interaction data to identify patterns, trends, and areas for improvement.
● Utilize statistical techniques and visualization tools to communicate findings effectively.
● Develop key performance indicators (KPIs) to measure chatbot effectiveness and track progress.
Natural Language Processing:
● Apply NLP techniques to understand user queries, extract relevant information, and generate appropriate responses.
● Explore cutting-edge NLP methods to enhance chatbot capabilities.
Innovation:
● Stay up-to-date with the latest advancements in machine learning, NLP, and chatbot technologies.
● Propose and implement innovative solutions to address chatbot challenges and improve user experience.
Collaboration:
● Work closely with engineers, product managers, and other stakeholders to ensure that data-driven insights are effectively integrated into the VICA platform
Qualifications:
* Min. Bachelor’s degree in Computer Science, Statistics, Mathematics, or a related field (or equivalent experience).
* Proven experience in data analysis and machine learning with tools including but not limited to: Python and libraries like scikit-learn, TensorFlow, or PyTorch.
* Strong understanding of Natural Language Processing (NLP) concepts and techniques.
* Experience working with real-world, large-scale datasets.
* Excellent communication and collaboration skills.
* Ability to work independently and manage multiple projects simultaneously.
* Passion for innovation.
