New Concept Opening Soon!
This position will demonstrate efficient and friendly F&B Service Supervisor, with a keen eye for details to identify any service lapse. You should possess a good service mindset; perform duties that lead to a high level of customer satisfaction within company guidelines and policies, as well as provide strong support to your superiors to work to improve the restaurant operations.
As a F&B Service Supervisor, you are responsible for assisting Assistant Manager/ Manager managing day to day service operation of our restaurant during their absence, which include:
JOB RESPONSIBILITIES:
- Offering a friendly, efficient and professional services to all guests; process guests orders to ensure that all items are prepared and served promptly and professionally.
- Consistently exceed guest expectations & constantly reviewing service delivery, ensure guest requests and feedback, both verbal and written are responded to promptly and efficiently.
- Implement work processes and manuals effectively and efficiently - **Managing staff.
- Assists in setup and clear down of the front and back of restaurant operations.
- Promote and sell our range of products to guests.
- Attend to guests' complaints, needs and enquiry.
- Requisite supplies and dealing with suppliers/contractors for the restaurant.
- To provide a clear handover during shift changes and ensure each shift is reviewed and handovers/briefings are carried out.
- Maintain an efficient team, driving the team towards the objectives of the Company.
- Constantly motivate & cultivate a team spirit in the restaurant.
- Maintains utmost service standards and discipline/grooming among the service staff.
- Manage junior employees’ performance in line with job descriptions.
- Ensure food safety regulations are followed as according to SFA & HSA policy.
- Follow the company's SOP & policy
Supervisor is responsible for overall oversight responsibility of the above and management of staff.
Candidates with Food and Beverage, Retail and Customer Service experience is a plus.
Only shortlisted candidates will be notified.
Please forward detailed resume with photo, last drawn salary, expected salary and date of availability to [email protected]
Singaporean, Singapore PR and LTVP may apply. No quota for foreigners.
5 days’ work week (including weekends/ public holidays).
Possess 2-3 years of F&B supervisory experiences.
Salary is negotiable depending on experience and skills.
Details regarding benefits will be provided during the interview process.
