Main Responsibilities
- Report to the Restaurant Manager
- Support and assist the Restaurant Manager in managing the restaurant
- Monitor labour and F&B costing matters
- Conduct daily checklist
- Take order, clearing and table setting
- Constantly obtain customer feedback during operations to ensure satisfaction
- Lead a team of captain/service crew to ensure the smooth operations of the restaurant
- Attend to customer complaints (if any)
- Handle cashiering duties
- Perform e-Procurement
- Assist in bi-monthly stock take
- Assist to upsell promotions and PGR membership
- Assist to do banking duties
- Constantly motivate & cultivate a team spirit in the restaurant
- Maintain utmost service standards and discipline/grooming among the service staff
- Guide and train new/existing Service Crew
- Adhere to company’s standard operating procedures
- Deputise in the absence of the Managers
- Any other appropriate duties and responsibilities as assigned
Requirements
- Minimum 2 years of relevant experience
- Strict sense of hygiene and safety standards
- Candidate must have strong command of both Mandarin & English in order to communicate and introduce menu items to customers
- Strong public relations skills
- Excellent interpersonal & communication skills
- A strong leader & team player
- Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
- Exceptional communication skills and the leadership capability to create a winning team
