Job Overview
The Customer Service Onboarding Intern will assist in contacting clients, gathering necessary documentation, and ensuring a seamless onboarding experience.
Key Responsibilities
· Assist in contacting clients via email, Whatsapp or Wechat for onboarding support.
· Gather and verify necessary documentation from clients.
· Support the onboarding team in resolving client inquiries and complaints.
· Help update and maintain accurate customer records.
· Provide feedback to the team to improve the onboarding process.
What we look for in you
· Currently pursing a Degree or Diploma in Business, Communication, or a related field.
· Strong communication skills.
· Attention to detail and ability to multi-task.
· A pro-active and eager-to-learn attitude.
