Responsibilities
System Administration:
• Manage and monitor SAP ECC systems, including system health checks, user administration, and authorization management.
• Perform regular SAP system maintenance tasks such as system refreshes, kernel upgrades, patch management, and transport management.
System Performance and Tuning:
• Monitor system performance, analyze system logs, and perform performance tuning to optimize SAP ECC system performance.
• Troubleshoot and resolve issues related to SAP ECC systems, databases, and underlying infrastructure.
System Support:
• Provide day-to-day technical support and resolve incidents within defined SLAs.
• Collaborate with the AMS team to handle service requests, change requests, and problem management.
• Coordinate with vendors, hardware teams, and other IT departments to resolve complex technical issues.
Backup and Recovery:
• Implement and manage SAP ECC backup and recovery strategies, ensuring data integrity and system availability.
• Conduct regular system backups and disaster recovery drills to ensure readiness for any unexpected outages.
System Upgrades and Migrations:
• Participate in system upgrades, migrations, and patch management activities.
• Provide support during SAP projects including system installations, configuration, and go-live support.
Documentation and Reporting:
• Maintain up-to-date documentation for SAP ECC systems, processes, and procedures.
• Generate and analyze system performance reports, providing recommendations for improvements.
Requirements
Education:
• Bachelor’s degree in Computer Science, Information Technology, or related field.
Experience:
• 5+ years of experience in SAP Basis administration within an AMS or support environment.
• Strong experience with SAP ECC systems.
• Experience in managing SAP landscapes in on-premise environments is a plus.
Technical Skills:
• Proficient in SAP Basis administration, including system installation, configuration, and maintenance.
• Deep understanding of SAP ECC architecture and components.
• Strong knowledge of operating systems (Linux, Windows) and databases (Oracle, MSSQL).
• Familiarity with SAP Solution Manager for system monitoring and management.
• Experience with backup and recovery tools and disaster recovery processes.
Licence no: 12C6060
